Safety Fundamentals for Teams - NSW Clinical Excellence Commission
Admission2Discharge Resources
Suicide – discharge and follow up of a person at risk webpage with resources
Minimising the risk of transitions for the older person
Communicating at discharge for older patients
Communicating effectively with older patients
Guidelines for managing transfer of care of acute inpatient services
IHT Patient Transfer Form – guidelines and example of inter-hospital patient transfer form for non-time critical patients using the ISBAR structure
Discharge planning guidelines mental health
Surgical Safety Checklist (Australian and New Zealand edition)
RANZCOG Adapted Kalamazoo communication checklist
Shared transfer of care resources
My Health Record webpage
Discharge planning webpage
A guide for improving the identification of Aboriginal and Torres Strait Islander people in health care
Asking patients are you of Aboriginal and/or Torres Strait Islander origin - ACT Health
Calgary-Cambridge Guide to the medical interview
Communicating with people with dementia – Dementia Australia
LifeSpan Integrated Suicide Prevention - evidence-based suicide prevention approach
Helping someone else
Guidelines for integrated suicide-related crisis and follow-up care in Emergency Departments and acute settings
Postdischarge Followup Phone Call Script – example script that can be tailored – AHRQ (US Agency for Healthcare Research and Quality)
Re-Engineered Discharge (RED) Toolkit
Use the Teach-Back Method: Tool #5 - webpage with multiple resources
Teach back interventions
Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory Settings - resources to actively engage patients and their families to prevent errors at transitions of care
NSW Clinical Excellence Commission - Clinical Handover resources
Criteria Led Discharge
TeamSTEPPS app for Android devices
TeamSTEPPS app for IOS devices
ISBAR HD app for iOS devices
REACH - Patient and family escalation program - Toolkit
Ryan’s Rule - Support patient, carers and families raise concerns
Management of Patients with Acute Severe Behavioural Disturbance in Emergency Department
TeamSTEPPS® resources
The Teach-Back Method
Correct patient correct site correct procedure checklist
How to do Multidisciplinary Rounds - AHRQ (US Agency for Healthcare Research and Quality)
Health Translations Directory - resources for healthcare providers working with patients from culturally and linguistically diverse communities
Care coordination – includes transfer of care risk assessment tool
Post Discharge Care from Hospital Emergency Departments project
Calgary Cambridge Explanation and Planning checklist
Communications and Health Literacy Workplace Toolkit - resources for spoken communication, written communication, people with additional communication needs, workplace assessment tool
Top 5 Initiative – Engaging Carers resources
Between the Flags program
REACH - Patient and family escalation - Fact sheet for clinicians
Get It Right! Taking a Best Possible Medication History online learning module
Ask Share Know - Information to assist making medical decisions about your care with health professionals
