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Published by the Australian Commission on Safety and Quality in Healthcare - www.safetyandquality.gov.au

Australian Commission on Safety and Quality in Health Care

Communicating for Safety resource portal

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Core skills for communicating for safety

Communicating with patients and colleagues

Documenting information

Other guides and tools

Guidelines for integrated suicide-related crisis and follow-up care in Emergency Departments and acute settings

Postdischarge Followup Phone Call Script – example script that can be tailored – AHRQ (US Agency for Healthcare Research and Quality)

Re-Engineered Discharge (RED) Toolkit

Use the Teach-Back Method: Tool #5

Teach back interventions

Toolkit to Engage High-Risk Patients in Safe Transitions Across Ambulatory Settings - resources to actively engage patients and their families to prevent errors at transitions of care

NSW Clinical Excellence Commission - Clinical Handover resources

Criteria Led Discharge

TeamSTEPPS app for Android devices

TeamSTEPPS app for IOS devices

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NSQHS Standard logo
Clinical Care Standards

Australian Safety and Quality Framework for Health Care  

Transferred Clinical Handover
OSSIE Guide for Clinical Handover Improvement
Challenging Conversations

Find us

T: +61 2 9126 3600
F: +61 2 9126 3613
E: mail@safetyandquality.gov.au

GPO Box 5480, Sydney NSW 2001

Contact

For further information please contact comms.forsafety@health.gov.au

Missing information

Seen a missing/broken link? Please contact comms.forsafety@health.gov.au

Disclaimer:

All the material published on the Australian Commission on Safety and Quality in Health Care’s Communicating for Safety resource portal is for information purposes only. The material contained on this site may include the views or recommendations of third parties, and does not necessarily reflect the views of the Commonwealth of Australia, or indicate a commitment to a particular course of action.

This site may contain references to other sites and these are provided for convenience only and should not be construed as an endorsement by the Commonwealth of Australia; conversely omissions should not be construed as non-endorsement.

The Commonwealth of Australia does not warrant or represent that the information contained on this site is accurate, current or complete. Users should exercise their own independent skill or judgement or seek professional advice before relying on it.

The Commonwealth of Australia does not accept any legal liability or responsibility for any injury, loss or damage incurred by the use of, or reliance on, or interpretation of, the information contained on this site.

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