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Published by the Australian Commission on Safety and Quality in Healthcare - www.safetyandquality.gov.au

Australian Commission on Safety and Quality in Health Care

Communicating for Safety resource portal

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Core skills for communicating for safety

Communicating with patients and colleagues

Documenting information

Further reading

Improving clinical communication, collaboration and teamwork in Australian health services Report

Review: Implementation of the Australian Open Disclosure Framework Report

Guide to History Taking and Examination - University College London’s MBBS course notes

NSQHS Standards User Guide for Aboriginal and Torres Strait Islander Health

Summary of the report “Engaging patients in communication at transitions of care”

Engaging patients in communication at transitions of care

Health Literacy: Taking action to improve safety and quality

Recognising and responding to deterioration in a person’s mental state: a scoping review

National Safety and Quality Health Service Standards: Training and competencies for recognising and responding to clinical deterioration in acute care consultation paper

TeamSTEPPS Implementation of a teamwork programme into an Australian setting: Public report on pilot study

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Clinical Care Standards

Australian Safety and Quality Framework for Health Care  

Transferred Clinical Handover
OSSIE Guide for Clinical Handover Improvement
Challenging Conversations

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For further information please contact comms.forsafety@health.gov.au

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Disclaimer:

All the material published on the Australian Commission on Safety and Quality in Health Care’s Communicating for Safety resource portal is for information purposes only. The material contained on this site may include the views or recommendations of third parties, and does not necessarily reflect the views of the Commonwealth of Australia, or indicate a commitment to a particular course of action.

This site may contain references to other sites and these are provided for convenience only and should not be construed as an endorsement by the Commonwealth of Australia; conversely omissions should not be construed as non-endorsement.

The Commonwealth of Australia does not warrant or represent that the information contained on this site is accurate, current or complete. Users should exercise their own independent skill or judgement or seek professional advice before relying on it.

The Commonwealth of Australia does not accept any legal liability or responsibility for any injury, loss or damage incurred by the use of, or reliance on, or interpretation of, the information contained on this site.

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